Hello,

I am in a difficult situation and I would appreciate your assistance.

I was suppose to take the a section of the CPA exam on May 30, 2009. Once I arrived to the testing center, I was getting ready to check in when the representative at the location indicated that I was on the wrong location. Apparently, I scheduled my examination at the wrong location (with NYS but 3 hours apart). This was an honest mistake.

I reached the Prometric customer service chat representative (chat service is available during the weekend) and they informed me that I had to reach NASBA and obtain a different NTS number.

I emailed NASBA and they basically told me that I was considered a "no show" and had to repay to obtain a new NTS number.

I found this unfair. I made a honest mistake while making the appointment (I am sure due to nerves) and I never used my original NTS. Now they are telling me that I have to go online and pay again for something I did not use on the first place.

I dont know what else to do, so I decided to post my situation here to see what you guys thought. Is there anything else you recommend I do? Have you been on this situation before?

Anything would help...

Thank you,