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Subject Topic: Prometric & Computer Problems (Topic Closed Topic Closed) Post ReplyPost New Topic
  
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goalcpa
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Posted: 25 Nov 2008 at 00:57 | IP Logged  

This has happened to quite a few people I know and can guage wat u might be feeling and all the emotions you might be going thru, hang in there I know it is easier said than done but you are almost done.

I have my Audit test on Wednesday.

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taxwoman
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Posted: 03 Jan 2009 at 17:35 | IP Logged  

Something similar happened to me today when I sat for REG. I took all 3 mcq testlets and both sims, and went through the survey. However, my Certificate of Completion did not print. The attendant at the center said my exam was showing up as "incomplete" and even when she rebooted, she could not get my status to change. I also got a case number, but when I called Prometric's 800 number, they said they wouldn't know for "two or three days" if all my answers had been captured.

Has anyone else had this happen? I can't understand why my exam was showing up as incomplete. I will call NASBA Monday but I am really stressed that maybe the last sim, or maybe even the entire test, was not captured.

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taxwoman
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Posted: 06 Jan 2009 at 11:29 | IP Logged  

I emailed both NASBA and the state society. They were both super helpful. The woman at NASBA looked at my test and said that all the answers were captured. I wanted to post this update, so if this happens to anyone else, they know there is probably nothing to worry about.

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AUD 11/21/08 99
REG 01/03/09 98
FAR 04/02/09 93
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BigE
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Posted: 27 Feb 2009 at 17:30 | IP Logged  

Has anyone experienced the exam program shutting down in the middle of the exam.  I lost like 15 minutes in the middle of one of sims and ran out of time.

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BEC - 11/2008 - Passed - Becker 2008
REG - 2/2009 - Passed - Becker 2009
FAR - 2/2010- Passed - Becker 2010
AUD - 8/2009 - Passed - Becker 2009


CFE - 2007

MBA - 2005
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NikiB
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Posted: 28 Feb 2009 at 10:05 | IP Logged  

Wow E. That stinks.

Did Prometric document what happened?

Did you mention what happened in the 10 min survey they give at the end of the Exam? They ask if you experienced any issues while taking it.

15 min is a lot of time to lose, so I would call NASBA. You might get a re-test. Take a look at the last FAQ on the AICPA's website for the CPA Exam: http://www.cpa-exam.org/cpa/computer_faqs_3.html

"Are scoring adjustments made for candidates who experience difficulties during testing?
No. All candidate results are scored using the same process and method to ensure uniformity and the validity of the pass or fail decision. In the rare instances when serious technical problems occur during testing, candidates may be given free retests."

Hope this helps.



Edited by NikiB on 28 Feb 2009 at 10:14


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