Posted: 28 Feb 2009 at 10:05 | IP Logged
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Wow E. That stinks.
Did Prometric document what happened?
Did you mention what happened in the 10 min survey they give at the end of the Exam? They ask if you experienced any issues while taking it.
15 min is a lot of time to lose, so I would call NASBA. You might get a re-test. Take a look at the last FAQ on the AICPA's website for the CPA Exam: http://www.cpa-exam.org/cpa/computer_faqs_3.html
"Are scoring adjustments made for candidates who experience difficulties during testing? No. All candidate results are scored using the same process and method to ensure uniformity and the validity of the pass or fail decision. In the rare instances when serious technical problems occur during testing, candidates may be given free retests."
Hope this helps.
Edited by NikiB on 28 Feb 2009 at 10:14
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