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CPAstdy
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Joined: 22 May 2008
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Posted: 03 Feb 2009 at 12:39 \| IP Logged

I think the answer is A, coz on the Becker answer explanation they were talking about the Financial although they said the correct answer is B (which is customer).

SATYA
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Posted: 03 Feb 2009 at 12:52 \| IP Logged

hey arushi,

i jus nw checked the becker answer. and wat u thought is correct. and the correct answer is only A. and its given in becker. i think they hav updates the correct ans in the recent software

and here goes the expln :

Choice "a" is correct. The financial perspective of a balanced scorecard is concerned with the capture of increased market share, which is another way of saying "success in targeted market segments."

Choice "b" is incorrect. The customer perspective of a balanced scorecard is concerned with becoming a low-price leader, not with the capture of increased market share.

Choice "c" is incorrect. The internal business process perspective of a balanced scorecard is concerned with maintaining low costs that are supported with low prices, not with the capture of increased market share.

Choice "d" is incorrect. The learning and growth (advanced learning and innovation) perspective of a balanced scorecard is concerned with linking strategy with reward and recognition, not with the capture of increased market share.

gud that i learnt this nw : )

arushi_13
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Joined: 09 Feb 2008
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Posted: 03 Feb 2009 at 13:16 \| IP Logged

Thanks a lot everyone for your help.

Really really appreciate it:)

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ALL DONE !!!

Arushi

nancygale12
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Posted: 07 Sep 2010 at 04:08 \| IP Logged

Hmm...........that's great discussion guys & I also agree with A option.

Thanks for sharing

Regards
Nancy

Reward and Recognition

Aesop
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Joined: 23 Feb 2010
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Posted: 07 Sep 2010 at 13:48 \| IP Logged

SATYA wrote:

hi arushi,

i think the nswer with becker is correct.

balance score card is defined by critical success factors necessary to accomplish the firms businness objective.and it includes both financial and non financial factors.

when taking in to account the above definition , the firm should try to focus it on customers with whom they can establish themselves in the market and win it.

and also refer this link

http://en.wikipedia.org/wiki/Balanced_scorecard

lemme know if my perspective is correct.

You are correct sir. Balanced score card has financial and nonfinancial components and sense they are talking about marketing it would be Customer.

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