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UCFAccountant
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Posted: 31 Aug 2011 at 00:38 | IP Logged  

So after a nice discussion about extending my software with them, I agreed not to fry them on here.

But after what just happened I want to make sure everyone is aware about how incompetent this company exactly is (clearical and administration .. not instructors).

My software had been extended through September 1. My test is at 5pm this evening, and my software just expired an hour ago. Wonderful. No final test prep or anything! They completely screwed me out of last minute studying and I still have work to do on EPS and other items! Pretty convenient their customer service center is closed until 730 am.

I'll retract my negativity if they somehow remidy this issue.



__________________
CPA HERE I COME; BECKER COURSE ---
AUD 11/2010 78
REG 2/2011 78
BEC 4/2011 76
FAR 8/2011 PLEASE PLEASE PLEASE
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camatso
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Posted: 31 Aug 2011 at 00:48 | IP Logged  

what version is your software - 2010 or 2011?
I might be able to help
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UCFAccountant
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Posted: 31 Aug 2011 at 00:49 | IP Logged  

2011

__________________
CPA HERE I COME; BECKER COURSE ---
AUD 11/2010 78
REG 2/2011 78
BEC 4/2011 76
FAR 8/2011 PLEASE PLEASE PLEASE
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camatso
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Posted: 31 Aug 2011 at 00:56 | IP Logged  

So I guess you have used 2011 Update CD, right
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UCFAccountant
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Posted: 31 Aug 2011 at 01:00 | IP Logged  

yep .. all my stuff is 2011 material. Books, software, etc

__________________
CPA HERE I COME; BECKER COURSE ---
AUD 11/2010 78
REG 2/2011 78
BEC 4/2011 76
FAR 8/2011 PLEASE PLEASE PLEASE
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