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Subject Topic: Prometric & Computer Problems (Topic Closed Topic Closed) Post ReplyPost New Topic
  
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rogercpa
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Joined: 21 Jul 2008
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Posts: 251
Posted: 14 May 2009 at 17:27 | IP Logged  

Same as if you fail a part, you just can't retake in the same window and will have to pay a reapplication fee to get a new NTS.

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Jams
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Joined: 26 Apr 2007
Location: United States
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Posts: 547
Posted: 28 Aug 2009 at 15:59 | IP Logged  

today i went with all my preparation for FAR, i was on my first testlet and by the time i reached the 29th question, calculator stopped working, it was showing wrong number's and then the radio buttons stop working, i mean i had to press them trice to get to one answer. i complaint at prometric and they changed my seat to another computer. same thing happened again..i couldn't go on without my calculator not working, so i called the prometric guy again and he said we have to shut down and solve this issue. i waited for 4 hours...yeh 4 hours for the problem to resolve but finally i said i gotta re-schedule.
my credits are expiring on 31st so i wanted t give it badly before that. they said you have to call "NASBA" and talk to them, i called NASBA and they are saying they cant resolve this, as AICPA has to look into the matter. so they will call me on monday, when my credits will expire, and i have to go through this whole procedure of pain. i am so frustrated by all this. no one understood my situation.


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jams

BEC-76
AUD-80
REG-84
FAR-81 !!!
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CPA-hopeful
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Joined: 09 Nov 2008
Location: United States
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Posts: 254
Posted: 28 Aug 2009 at 16:09 | IP Logged  

no advice here, but wow.  so sorry.  i hope they fix it!

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ETHICS 95
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fowl_18
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Joined: 28 Sep 2007
Location: United States
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Posts: 35
Posted: 28 Aug 2009 at 16:19 | IP Logged  

*sigh*  I'm so sorry to hear about your experience.  I hope your situation gets resolved and they'll let you retake it on Monday. 
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Mangorange
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Joined: 05 Sep 2008
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Posts: 240
Posted: 28 Aug 2009 at 16:19 | IP Logged  

That's so sad! Hope it gets resolved fairly and you get to keep your credits!

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