Posted: 13 Dec 2011 at 14:50 | IP Logged
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Appraisal Cost = the cost of quality control including testing and inspection. it involves any activity designed to appraise, test, or check defective products. key words: testing & inspection
Internal Failure Cost = the cost incurred when substandard products are produced but discovered before shipment to customers. this relates to re-working defective parts detected before shipment to customers. key word: re-working
I hope this helps!
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