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Subject Topic: Wiley online test bank 2012 problems? (Topic Closed Topic Closed) Post ReplyPost New Topic
  
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Amy A
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Posted: 30 Jan 2012 at 09:49 | IP Logged  

Hello -

I'm taking FAR next Tuesday and trying to use the new Wiley online text bank 2012 that launched on Friday.  The sims will not work without a java plugin - and my java plugins are current on both my work and home computers.  The problem is it will not open or grade the MCQ section.  The older version of the online test bank is ok, but the sims tend to be off-topic no matter what selections are made in the setup part. 

Just wanted to know if I was the only one experiencing this problem.  My sense of it is they were rushing the product to market without fully testing it yet, but maybe it's just me.....

Thoughts anyone? Thanks!

AmyA

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WileyCPA
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Posted: 30 Jan 2012 at 16:49 | IP Logged  

Hi Amy, sorry to hear about the Java issues. We did not see any Java problems while testing but system configurations vary. The application requires Java version 1.6 or higher.

Please work with out our Support Staff on your specific issue: Http://www.wiley.com/go/cpasupport

Hopefully this will be resolved for you quickly so you can focus on FAR.



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bodhibe
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Posted: 16 Feb 2012 at 19:05 | IP Logged  

I didn't realize that the 2012 test bank was released
only a couple of weeks ago. That may explain why I've had
so many problems using it.

After downloading different things and clearing different
things from my Mac I finally just borrowed a PC from
someone. My test is in a week so I really don't want to
spend any more hours on hold with Wiley.

Now with the PC, there is no "start" button to begin a
practice session.

I'll try the 2011 version next. Running out of ideas and
time.

Were you able to get your to work?
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Amy A
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Posted: 17 Feb 2012 at 08:06 | IP Logged  

No, after a lot of back and forth I finally gave up and went back to the 2011 version.  I was able to find out through Roger CPA that for a Mac, the required version of Java requires at least Snow Leopard.  I'm running Leopard and had no interest in spending $ for the upgrade for just this one purpose. 

I was able to run the 2012 sims on my PC and I liked them a little better than the 2011 version - there were a lot more of them and they seemed to be more on-topic.  One major issue I had with 2011 was there are not very many sims and the ones that would pop up were almost always off-topic.  (I would specify a topic, say, Government, and sims would pop up for inventory, just as an example.)  On the other hand, on practice exams the 2011 version allows you to re-do just the incorrect questions, which I found incredibly helpful.  2012 does not have this functionality (or if it does, it is well hidden). 

On the whole I think Wiley's books are excellent but both their software and online applications have been consistently buggy.  Coupled with their tech support not opening on Sundays until 4pm, it's not the best experience - but it's certainly a lot better than flipping back and forth in the book! 

Good luck!!!  I took FAR on 2/7 and am in waiting mode....

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WileyCPA
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Posted: 22 Mar 2012 at 14:08 | IP Logged  

Full FAQ for Online Test Bank (these rank dynamically so most popular rise to top)
Http://www.wiley.com/go/cpasupport
Search "test bank online" for just FAQ on the online product

2012 TEST BANK -- SELECTING ONLY INCORRECT QUESTIONS
1. Select Practice Test button from home screen
2. From first dropdown "* choose "Answered Incorrectly"
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